🔒 Privacy Policy

KD99's Privacy Policy — Your Data, Our Responsibility

At KD99, every piece of information you share with us is held in trust. What data we collect, why we collect it, and how we keep it secure — it's all laid out here, plainly and honestly. No hidden clauses.

Last Updated: January 2026
SSL Encrypted
Language: Bengali
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Your Privacy Is Our Priority

KD99 takes your personal information seriously. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.

1

Introduction & Scope

KD99 (https://kd99.bet) is an online gaming and Sports Betting platform for users in Bangladesh and internationally. This Privacy Policy applies to the KD99 website, mobile app, and all digital services.

By using our services, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, we ask that you refrain from using our services.

This Privacy Policy is available in Bengali. In the event of a legal dispute, the English version shall prevail. KD99 reserves the right to update this policy at any time, and your continued use of our services after any changes constitutes acceptance of the revised policy.

📋 This policy was last updated in January 2026. Changes have been made to the data retention and cookies sections compared to the previous version.
2

What Information We Collect

KD99 only collects information that is necessary to provide our services and maintain security. Below is a detailed breakdown of what we collect:

Data Type Example Reason for Collection
Identification Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Confirmation & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP Address, Browser, Device Model Security & Service Improvement
Usage Data Gameplay history, betting patterns Service Personalization & Responsible Gaming
Communication Records Chat logs, support tickets Troubleshooting & Quality Control

We collect information in three ways: (1) directly from you, such as during registration; (2) automatically, such as through cookies and log files; and (3) from third parties, such as payment gateways or identity verification agencies.

🔍 kd99 never collects your full bank card number or password. Payment details are stored in encrypted form only.
3

How We Use Your Information

Kd99 uses collected data strictly for specified purposes. We never use your information for unauthorized or unnecessary activities. The primary purposes for which your data is used are outlined below:

  • Account Management: For registration, login, identity verification, and account security.
  • Payment Processing: To maintain records of deposits, withdrawals, and transaction history.
  • Service Improvement: To improve the user experience and develop new features.
  • Fraud Prevention: To detect unusual activity and maintain the security of the platform.
  • Legal Obligations: To meet regulatory requirements and cooperate with legal proceedings.
  • Customized Offers: To send you relevant promotions based on your preferences and history.
  • Responsible Gaming: To analyze gaming patterns and identify problematic behavior.
  • Customer Service: To promptly resolve your questions, complaints, and issues.

Where KD99 uses your information for marketing purposes, this will be limited to KD99's own services and offers only — never for third-party advertising. You can opt out of marketing communications at any time.

4

Who We Share Your Data With

Kd99 never sells your personal data. However, limited information may be shared with trusted partners in certain specific circumstances:

  • Payment Processor: Payment providers such as bKash, Nagad, and Rocket receive the information needed to process transactions.
  • Identity Verification Agency: Identity verification during the KYC process may be carried out through trusted third-party providers.
  • Technology Service Provider: Server hosting and cloud service providers access data solely for technical operational purposes.
  • Law Enforcement Agencies: Your data may be disclosed when required by a court order or other legal obligation.
  • Game Providers: Limited data may be shared with game software providers to ensure game integrity.
🤝 All partners are contractually bound to uphold KD99's privacy standards. They receive only the data necessary for their specific function — nothing more.
5

Cookies Policy

The KD99 website uses cookies and similar technologies to enhance your browsing experience and ensure the site functions correctly. Cookies are small text files stored on your device.

Types of cookies used by KD99:

  • Essential Cookies: These are essential for the website to function properly. Without them, the site will not work as intended. These cookies cannot be disabled.
  • Functional Cookies: Helps remember your preferences, such as language selection and login status.
  • Analytics Cookies: Monitors website usage to help improve our services. This data is anonymized.
  • Security Cookies: Used to detect fraudulent activity and protect your account.

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some functionality on the site.

6

Data Retention Period

Kd99 does not retain your data longer than necessary. Once the purpose for which it was collected has been fulfilled or legal obligations have expired, your data is securely deleted or anonymized.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 Years (Legal Obligation)
KYC Documents 5 years after account closure
Communication Records 3 years
Technical Logs 90 days
Marketing Preferences Until your consent is withdrawn
🗑️ If you request account closure, KD99 will initiate the deletion of all data beyond legal retention requirements within 30 business days.
7

Your Rights

KD99 respects your right to data privacy. You may exercise any of the following rights at any time:

Right to Access Your Data

You may request to view what information KD99 holds about you at any time. We will respond within 30 days.

Right to Rectification

If any of your stored information is incorrect, you may request a correction. Amendments to KYC-verified data will require supporting documentation.

Right to Erasure

You may request the deletion of data beyond what is required by legal obligations. Deletion of certain data associated with an active account may not always be possible.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data, though this may limit access to some services.

Data Portability

You can request a download of the data you have provided in a standard format, making it easy to use with other services.

Right to Opt Out of Marketing

You may unsubscribe from marketing emails or SMS at any time. Service-related messages may still be sent.

📩 To exercise any of the rights listed above support@kd99.betto email us. Once your identity has been verified, we will respond within 30 business days.
8

Security Measures

KD99 uses industry-standard security technology to protect your data. Our security framework is as follows:

  • SSL/TLS Encryption: 256-bit SSL encryption is applied across all pages of the site, securing data transmitted between your browser and our servers.
  • Two-Factor Authentication (2FA): OTP verification is used as an additional layer of security for your account.
  • Data Encryption: All sensitive data stored on our systems is kept in encrypted form.
  • Access Control: KD99 staff are granted access only to the information required to perform their specific job functions.
  • Regular Security Audits: Independent third-party experts regularly audit our systems for security vulnerabilities.
  • Unusual Activity Detection: Automated systems monitor suspicious activity 24/7.
⚠️ Data protection is a shared responsibility. Never share your password with anyone, and avoid logging into your account over public Wi-Fi.
9

Third-Party Services & Links

KD99's platform may integrate certain third-party services, such as game software providers and payment gateways. These services operate under their own privacy policies, which are outside KD99's control.

  • Game Providers: Game software partners may process game data on their own servers. KD99 ensures they are bound by strict data protection agreements.
  • Payment Gateway: Payment providers such as bKash, Nagad, and Rocket operate under their own privacy policies. You may be redirected directly to their platforms during a transaction.
  • Analytics Services: The tools we use to monitor site performance collect only anonymous, aggregated data.

Kd99 is not responsible for the data practices of third parties. We recommend reading their respective privacy policies before using any third-party services.

🔗 Please be cautious before clicking any external links on the KD99 site. KD99 is not responsible for the content or privacy practices of third-party websites.
10

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our data protection team will handle your request with the highest priority.

  • Email: support@kd99.bet
  • Live Chat: Website Live Chat Support (available 24/7)
  • Help Center: /help-center Submit a Ticket from the Page

We typically provide an initial response within 3 business days, and aim to deliver a full resolution for complex matters within 30 business days.

If you feel we have not upheld your privacy rights, you may also file a complaint with the relevant regulatory authority.

KD99's Privacy Commitment

We don't just write policies — we live by them every day. Here's why thousands of Bangladeshi users trust KD99.

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Encryption
256-Bit SSL Protection

Every transaction and piece of personal data you share is protected by bank-grade 256-bit SSL encryption — keeping your information safe from interception.

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No Selling
We Do Not Sell Your Data

KD99 never sells your personal information to third parties. Your data is used solely to provide services to you.

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Your Controls
You Own Your Data

You have the full right to view, correct, delete, or download your data at any time.

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Regular Audits
Independent Security Audits

Third-party cybersecurity experts conduct regular audits of KD99's systems to identify and address any vulnerabilities.

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2FA Protection
Two-Step Login

Enable two-factor authentication using mobile OTP. Your account stays protected even if your password is compromised.

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Bengali Support
Support in Bengali, Always

Ask us anything about privacy in Bengali. Our 24/7 Bengali-speaking support team is always ready to help.

Play with peace of mind — your information is secure!

Kd99's robust privacy policy and security measures let you game with complete peace of mind. Join now and claim your 100% Welcome Bonus.

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